PeruRail S.A. is a railway operating company with international standards, committed to excellence in passenger and freight transport. We operate with the conviction that safety, quality and the care of people are not minimum requirements, but the way we do things.

The organisation has implemented an Integrated Management System (IMS) that brings together operational safety, quality, occupational health and safety, and environmental protection as a single commitment to our customers, our people and our country.

Senior management assumes and promotes the following commitments:

1. Our commitments customer experience and satisfaction: We deliver safe, reliable and high-quality services. We listen to our customers and strive to exceed their expectations in every service we provide.
2. Full compliance with standards and regulations: We comply with applicable legislation, customer requirements and other requirements to which the organisation subscribes. We continuously aspire to go beyond compliance.
3. Operational safety and occupational health and safety as non-negotiable values: People come first. We rigorously and preventively manage risks to both people and operations. We prioritise hazard elimination at source and the protection of life as a non-negotiable value in every kilometre we operate.
4. A culture where speaking up is the right thing to do: We foster an environment where everyone feels safe to report unsafe conditions, incidents or risks without fear. We learn from every report and are clear about behaviours that are not acceptable in our operation.
5. Responsibility towards our environment: We prevent pollution, minimise our environmental impacts and manage resources using sustainability criteria, particularly in the sensitive ecosystems in which we operate.
6. Our people build the system: We promote the active participation of our employees and stakeholders. We ensure they have the training, resources and consultation spaces required to contribute to our continuous improvement.
7. A policy that is lived, not filed away: We share it, explain it and ensure that every member of PeruRail understands it as their own. We review it annually so that it always reflects who we are, what we commit to and where we are heading.

This policy is communicated, understood and applied at all levels of the organisation and is periodically reviewed to ensure its validity, suitability and strategic alignment.